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I had no time to decompress and eat before having to run back out to the floor. You also only get a 30 min break per 8 hour shift. Yet, the reason we were doing poorly is because we had no staff.Īlso, expect to work 40 hours even if you’re hired on as part time. We were struggling and continued to get heat from higher ups if we didn’t meet our goals or did poorly on a secret shop. It truly felt like this company didn’t care about their employees. The higher ups didn’t seem to want to help us out much either, and are only focused on keeping the doors open so we could make money. Numerous people have left and we were operating on normal business hours with only about 6 employees (3 managers, 3 brand reps). This store used to be an amazing place to work, but new management has completely changed that.

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You can only put up with so much before you throw in the towel.īut if you are willing to give it a try here are the good things:ĥ0% off full price clothing, bonus for everyone- if the company does well every one - more. They hire people that are over qualified for their position, but do not seem to use the years of experience to their benefit. They are not new, been around 13 years and are opening stores constantly. Their explanation for anything is that they are a new company still working things out. The rest is put in the trash! Maybe in a few years they will catch up to the rest of the retail/guest services world. They send so many props for window displays and store displays, but you use like 25% of what is sent. (During interviewing I was told I would have at least one weekend a month off and a mix of opening/closing shifts) They are extremely behind in operations, but very amazing visually. I would close a lot 3 or 4 sometimes 5 days a week. I could go few months with no weekend off. You will be over worked with little support from district leaders. I was there almost one year and never once were we properly staffed. Our location received many applications, but most were low potential and we could not hire. It tests to see if your values and work ethic align with the company. First, every applicant needs to score high potential on a questionnaire. The sales pitch for this company is amazing. The managers were awesome and most of the staff was pretty amazing but you can only hold on for so long if there is no enjoyment from the actual company for your work.

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The good thing about that is that employees will be written up and exited quickly for anything from not adhering to the very strict dress code or not pleasing a customer. One would think that after such a rigorous process the employees would all be incredible.

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The hiring is especially grueling given a very low success rate of applicants passing their interview process. The manager is thrilled when the staff is large enough to actually assisit the customers. Floorsets, large volume days, huge stock drop days, inventory, replenishment, cleaning.all with one person. The hardest part of the job are all the parts that involve more than one person because that is all is ever on the floor.one person.

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The salary for store management and part time associates is great plus they bonus everyone of all levels so that is pretty outstanding. They ask for feedback and then don't make changes when feedback is provided. They are so far removed from running their stores that the requests made of teams or suggestions given to improve business are foolishly spread to the fleet as if every store is the same. The upper management and culture really spoil the entire experience. The customers are actually wonderful, for the most part. Each store is set up differently which makes for a cool and unique shopping experience. What is a typical day like for you at the company? Everything that you have a survey on is coached on what to say and not say. Your VP’s and executives are comparative to a middle school bully. Lack of support and confidence from district leaders. Ya right!!! Only if it’s your immediate team. What is the work environment and culture like at the company? What is the most stressful part about working at the company?ĮVERYTHING!!!!! After you are sold on how you are bigger than a store Leader and you give back to communities (stand out for good) comes secret shops, crazy hours (you sell your sole for your salary), write ups for failing a secret shop (even if you were not in the business the day of the shop) Everyday starts and ends with fear. Very above average salary starting at $100,000 a year and 15% quarterly bonuses. What is the best part of working at the company?






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